Our charge for UK parcels is £5 flat fee.
Postage for mainland UK is via a courier service, and will usually be despatched next working day on a 24 hours service. So in most cases your new jeans will be with you 2-5 working days. Your order history will display it's status. Some of our items are stored in an offsite warehouse: if this is the case the delivery time is extended to 3 - 12 days. We do not despatch on Saturdays or Sundays and cannot currently offer a next day delivery service.
Orders from Northern Ireland, offshore UK and Scottish Highlands will be sent via Royal Mail, and should be with you in 4-7 working days.
Our charge for European parcels is £10 for one pair, £15 for two pairs, £20 for three pairs, £25 for four pairs, £28 for five pairs, £35 for six pairs, £40 for seven or more. Each pair of jeans weighs roughly 0.5KG.
Our charge for rest of the world parcels is £15 for one pair, £20 for two pairs, £25 for three pairs, £30 for four pairs, £33 for five pairs, £40 for six pairs, £45 for seven or more. Each pair of jeans weighs roughly 0.5KG.
Orders from Europe are usually despatched within 72 hours, and take between 5 and 14 working days for delivery. Please do not get in touch regarding missing parcels until the above time period has passed.
Orders from the rest of the world are usually despatch within 72 hours, and take between 6 and 21 working days for delivery. Please do not get in touch regarding missing parcels until the above time period has passed.
If your jeans have not arrived within the above time frames, please email firstname.lastname@example.org.
Monkee Genes are happy to ship to anywhere in the world, if your country is not in our list please email email@example.com for rates.
Any specific requests or problems please call our customer service team on +44(0)1629828254.